Question 1

How does Blind Count mode prevent auditor bias and inventory shrinkage?

Accepted Answer

In Blind Count mode, floor auditors cannot see system expected quantities or book stock figures. They scan and input raw physical counts, preventing lazy confirmations where auditors simply accept book quantities without physical counting.

Question 2

Can auditors perform stock counts in warehouse basements without internet?

Accepted Answer

Yes. The mobile scanner caches product barcodes locally on the device. Auditors scan offline; counts are timestamped and automatically synchronized once WiFi or mobile data reconnects.

Question 3

How does price reconciliation work with FMCG distributor invoices?

Accepted Answer

The platform compares physical audit quantities with distributor purchase orders and invoice prices. It flags price drift, over-billed items, and supplier margin leakages, generating export-ready adjustment ledgers.

Question 4

Can we import catalogs with 100,000+ SKUs from Excel or ERP software?

Accepted Answer

Yes. The high-throughput Excel/CSV pipeline processes up to 150,000 products in under 15 seconds, with automated duplicate SKU resolution, barcode verification, and category mapping.

Question 5

What is the pricing for RetailIQ StockAudit software?

Accepted Answer

RetailIQ StockAudit plans start from ₹2,399/month billed annually (or ₹2,999/month): Starter Retail (up to 25,000 SKUs, 3 auditors, Tally XML export), Growth Multi-Store (up to 100,000 SKUs, 10 auditors, multi-zone lock, distributor price drift), and Enterprise (unlimited SKUs, custom ERP integration, and ICAI SA 501 compliance). Existing RetailIQ POS customers receive a 50% bundle discount.

Question 6

How does smartphone camera scanning compare to dedicated laser barcode scanners?

Accepted Answer

RetailIQ StockAudit uses multi-threaded WebAssembly camera decoding capable of scanning 40+ items per minute in burst mode, eliminating the need to rent expensive Zebra or Honeywell hardware and saving stores up to ₹1,50,000 in upfront hardware costs.